Telecommunications Specialist

We have multiple Telecommunications Specialist positions open in our Dallas office!

Summary: Softel Techsource LLC in Dallas, TX is seeking a Telecommunications Specialist to perform wireless manage data over various modes of communication, design and install equipment, evaluate system performance, monitor network traffic and resolve network issues. This resource needs to be highly technical, capable of understanding business drivers, and meeting aggressive timelines to perform the following duties:

Day-to-day Job duties:

• Perform MO, MT Call and VoLTE Call flow of CS & PS Session query through DNA.
• VoLTE Trace analysis from OSS and probes to find out the reason for failure.
• Provisioning of user HLR data, e-SIM, USIM, VoLTE status and HS capability using dCRM.
• High-valued customer premises visit, indoor solution feasibility and Business Case Analysis.
• Root cause analysis through L3 message of Drive test log using TEMS23.0.
• Link Budget Preparation, RFID Creation and BoQ based on criteria from customer premises.
• Propagation/Prediction Model through Planning Tool like iBwave, Planet7.5 & Assets.
• Lead to automate the CCH and CCP based model to reduce MTTR and to avoid SLA breach.
• Region-based KPI monitoring, troubleshooting to mitigate Voice & Data NW.
• Collaborate with Regional Operation, Planning, Customer experience, RAN, Core, MO team.
• Visit the strategic customer complaint premises & ensure a cost-effective indoor solution.
• Perform Cell/eNodeB Level KPI analysis using TABLEU, iPM-AUTIN, SQL PMDB.
• Perform User level performance analysis & troubleshooting through Smart Care (DNA), Cell Search, KPI Analyzer, Customer Experience Dashboard (CED), Network 360 etc.
• Multivendor and Multicultural Environmental work exposure (Ericsson, ZTE and Huawei).
• Troubleshoot power configuration, SFP mismatches, one way/ Mute/Silent calling, PCI detection and low throughput problems.
• Analyzing Device or UE specific failures and tuning parameters to improve the performance.
• Good understanding of 5G/VoLTE/LTE Optimization Techniques and procedures.

This position does not have supervisory duties.

The normal minimum requirements for the position offered are as follows:

Requirements: Master's degree in Computer Science, Information System Security (or any STEM (Science, Technology, Engineering or Math) field that provided the required knowledge and abilities, and three (3) years of experience in the job offered or in any related positions that provided the required skills and abilities. In lieu of the above stated primary academic and experience requirements, an Employer will accept a Bachelor's degree in Computer Science, Electrical and Electronic Engineering or any STEM (Science, Technology, Engineering or Math) field that provided the required knowledge and abilities and five (5) years of post-degree, progressive experience in any related positions that provided the required skills and abilities.

Must also have demonstrable experience and proficiency with the following tools, technologies, and procedures:

• CS & PS
• VoLTE trace, L3 messages.
• iBwave, Planet 7.5, and Assets
• TEMS Pocket/TEMS Discovery
• TABLEAU, iPM-AUTIN, SQL PMDB
• CED, Network 360
• CCH & CCP, 5G/VoLTE/LTE
• TEMS, Nemo, XCAL

Worksite: 13151 Emily Rd., Suite 210B, Dallas, TX 75240

To apply: Email your resume to: Mohammed Al-Baki at: malbaki@softeltechsource.com or mail to Softel Techsource LLC, Attn: Job FAC01; 13151 Emily Rd., Suite 210B, Dallas, TX 75240